Santana Leather Care Reviews
(Rated by 9 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.4
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.5
- Customer Service4.4
- Good Value4.5
- Return Policy4.6
- Price & Quality4.4
Recent Customer Reviews (10)
Monty Smith
Repair Leather Jacket and reworking BeltI took an Armani Leather Jacket that I has torn the pocket and they did an amazing job restoring it...I then took a Ferragamo belt buckle for a new leather strap attached.....quality work...
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Harrison Glover
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Jose Rudy
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John Morley
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Frediano Capon
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Martha Crane
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David Petersen
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Jessica Rouse
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Kenneth Scott
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Christien Desrosiers
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Santana Leather Care Pricing
Rush Fee
$30 - $50
Payment Methods
Accepted Payment Options:
Prices for items on Santanaleathercare.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Santana Leather Care credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Santana Leather Care Pros & Cons
Pros
1
High Customer Satisfaction: Online customers have expressed high satisfaction with an overall rating of 4.4/5 stars.
2
Eco-Friendly Cleaning Methods: Uses plant-based and eco-friendly cleaning products for various leather materials.
3
Customized Services: Offers personalized services such as touch-ups, color matching, and reinforcement of straps and insoles.
4
Variety of Materials Handled: Capable of cleaning and repairing boots and shoes made from virtually any material, including exotic leathers.
5
Customer Support: Employees are knowledgeable and provide good support, as noted in reviews.
6
Positive Testimonials: Customers praise the attention to detail and quality of work, with many expressing satisfaction with the repairs and cleaning services.
CONS
1
High Costs: Repair and cleaning services can be expensive, with bills potentially exceeding the cost of new shoes.
2
Long Turnaround Time: Repairs and cleaning services may take about two weeks, requiring patience from customers.
3
No Returns Policy: All sales are final, and items cannot be returned to their original state due to the nature of the repair services.
Santana Leather Care Features and Benefits
Features
Luxury Leather Repair
Specializes in repairing high-quality leather goods, including shoes, handbags, and garments from major luxury brands like Christian Louboutin, Jimmy Choo, and Ferragamo.
Cleaning
Uses eco-friendly methods to clean boots and shoes made of various materials, including exotic leathers like lizard skin, ostrich, and alligator.
Conditioning
Conditions leather and exotics to restore their original sheen and color.
Touch Ups
Restores the original color and sheen of shoes or exotic leather products by mixing custom tints.
Reconditioning and Reglazing
Reconditions leather and exotics, and reglazes exotic leather to restore its original sheen.
Sole Replacement
Replaces entire soles or half soles of leather or rubber, depending on the design and style.
Strap Reinforcement
Reinforces weak or loose straps on sandals and boots, often repairing the original strap or replacing it with a matching design.
Pad Installation
Adds pads under the insoles to enhance comfort and fit, without compromising the original design.
Secure Facility
Processes orders in a safe, climate-controlled facility in the United States, utilizing the latest barcoding and tracking technology.
Tracking
Allows customers to track their orders from sending to receiving, ensuring transparency and security.
Rush Work Option
Offers expedited repair services for urgent needs.
High-Quality Work
Known for exceptional customer satisfaction, with testimonials from satisfied clients who have restored their high-end leather items.
Multiple Locations
Main repair center and store in Raleigh, NC, with additional locations in New York City, Atlanta, GA, and Coral Gables, FL.
Cleaning and Touch-Up Services
Includes cleaning, waterproofing, stain proofing, and touch-ups at no additional cost as part of cleaning packages.
Discounts
Offers various discounts, including up to 70% off with specific coupon codes.
Eco-Friendly Cleaning Methods
Uses plant-based and eco-friendly cleaning products for various leather materials.
Customized Services
Offers personalized services such as touch-ups, color matching, and reinforcement of straps and insoles.
Variety of Materials Handled
Capable of cleaning and repairing boots and shoes made from virtually any material, including exotic leathers.
Customer Support
Employees are knowledgeable and provide good support.
High Customer Satisfaction
Online customers have expressed high satisfaction with an overall rating of 4.4/5 stars.
No Review Fee
Does not charge an additional fee to review an item.